Q1: What types of products are mainly supplied? Are there any special products?
A: Our product line is comprehensive, covering various condiments such as light soy sauce, dark soy sauce, chili sauce, oyster sauce, vinegar, etc. Meanwhile, we have distinctive and advantageous products, such as zero-additive soy sauce, organic soy sauce, low-salt soy sauce, gluten-free soy sauce, etc., to meet the diverse market demands.
Q2: How long is the delivery period usually?
A: For regular products, shipment can generally be arranged within 30 to 35 working days after the order is confirmed and payment is made. The specific delivery date will be confirmed based on the order volume and production plan. We will always keep in touch with you to ensure on-time delivery.
Q3: What about packaging and logistics?
A: We offer a variety of packaging options, including glass bottles, PET bottles, bags, barrels, etc., and can design outer boxes according to requirements. We have a mature logistics cooperation network and can provide domestic logistics and international freight services to ensure that products are delivered safely and efficiently to your designated location.
Q4: Is small-batch trial order supported?
A: We understand that new customers need to go through a process of building trust. Therefore, we support small-batch trial orders, allowing you to verify the quality of our products and services with lower risk. The specific quantity can be negotiated with us.
Q5: How to start cooperation? Who can I contact for a quote?
A: You can contact us by leaving a message on the website, calling the hotline or adding the customer service Whatsapp, etc. Please inform us of your specific requirements (such as the products you are interested in, estimated quantity, etc.), and our dedicated account manager will provide you with a detailed quotation and solution as soon as possible. We look forward to creating a win-win situation with you!
